Today marks a significant milestone in our journey to revolutionize healthcare workflows. I’m thrilled to announce the launch of our newest innovation: Sidekick – our comprehensive AI-powered solution designed to transform how healthcare professionals create, manage, and derive insights from clinical documentation.
The Challenge We're Solving
For years, we’ve heard from our healthcare partners about the overwhelming administrative burden that pulls providers away from what matters most – patient care. Documentation requirements have steadily increased, forcing clinicians to spend hours each day on paperwork rather than with patients. This documentation burden is a leading contributor to provider burnout and diminished patient experience.
At Videra Health, we believe technology should serve healthcare professionals, not the other way around. That’s why we’ve developed Sidekick.
Introducing the Sidekick Suite
Sidekick is our powerful AI-fueled notetaking technology that allows providers to generate detailed clinical documentation from a wide array of sessions, meetings, and patient interactions. By automating and streamlining the note-taking process, Sidekick enables accurate and comprehensive records without the burden of manual entry.
Our comprehensive Sidekick suite includes two powerful components:
Sidekick Notes
This is the breakthrough that many of you have been waiting for! Sidekick Notes generates comprehensive clinical documentation in multiple formats to suit your specific needs:
- Speaker Map: Sidekick Notes automatically identifies each speaker throughout the session transcript, eliminating the tedious task that other tools require — providers manually labelling each speaker in the notes after the session ends.
- Multiple Note Formats: Choose between SOAP, DAP, and GIRP note formats
- Customizable Tone: Select standard progress notes or medical necessity documentation
- Configurable Patient Information: Tailor required fields based on your practice requirements
- Enhanced Dictation: Automatically expands abbreviated notes into comprehensive documentation, revealing critical clinical data to improve diagnosis and treatment decisions.
- Edit & Regenerate: Manually edit or regenerate notes for complete control
- Chrome Extension: Generate notes directly from your browser
- Zoom Integration: Automatically capture notes through our dedicated Zoom app
- Portal Recording: Initiate notes directly from the Videra provider portal
- Live Session Creation: Create blank sessions to capture notes later
Sidekick Elevate
Sidekick Elevate analyzes clinical sessions to provide actionable metrics that can help improve patient care:
- Provider/Patient Alignment: Track speech rate, question frequency, emotional mirroring, sentiment, speaking overlaps, and communication style
- Key Moments: Instantly surfaces critical insights on emotional states and reactions not captured in notes, ensuring no vital information is missed.
- Quality Metrics: Measures empathy, teachback effectiveness, and trust-building
- Visual Representations: See speaking patterns and distribution of time between provider and patient
- Language Analysis: Break down pronoun and verb tense usage for participants
The Impact
Organizations implementing Sidekick will experience:
- Reduced Administrative Fatigue: Free up valuable time previously spent on documentation
- Enhanced Efficiency: See more patients while maintaining or improving documentation quality
- Improved Workflow: Streamline the entire clinical documentation process
- Consistent Documentation: Reduce the risk of missing critical details due to human error
Most importantly, patients benefit from providers who are more present, engaged, and able to dedicate more time to personalized care, ultimately leading to better treatment outcomes.
Available Now
I’m pleased to announce that the entire Sidekick suite is available today for all Videra Health customers. To implement Sidekick in your practice or learn more about specific features, please complete our interest form. Our team will contact you with all the details – demos, pricing and implementation process.
Not a Videra customer yet? What are you waiting for? Notes are just the beginning. Get a demo here, and see all the things Videra can do for you.
At Videra Health, we remain committed to developing innovative solutions that empower healthcare providers to deliver exceptional care. Sidekick represents a significant step forward in that mission, and I couldn’t be more excited to share it with you today.
Here’s to a future where technology enhances the human connection in healthcare, rather than diminishing it.